Anyone else with iFollow issues?
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RegencyCheltenhamSpa
- Posts: 29856
- Joined: 21 Nov 2009, 03:27
Nope. I started fine a few mins late but the usual 30 second process. Rewound to watch the penalty foul and shot and been fine since.
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itsallbollox
- Posts: 149
- Joined: 06 Feb 2015, 23:57
Missed first 10 minutes. The video wasn't even on the list commentary a bit Norman Collier'ish again and to top it all ended up with commentary from the fools on the hill. As to the game well least said the better. 3 points though.
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RegencyCheltenhamSpa
- Posts: 29856
- Joined: 21 Nov 2009, 03:27
Yes FGR commentary was because R Glos lost connect to WR. They explained they were say in a different place from usual due to radio connectivity issues.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
RCS, give it a rest. I work in IT so I’m perfectly capable of knowing if it’s me or not. Not that I have to explain it to you but I tried different devices and all sorts of fault finding but it was the same across all.RegencyCheltenhamSpa wrote:Yes FGR commentary was because R Glos lost connect to WR. They explained they were say in a different place from usual due to radio connectivity issues.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
Despite CTFC website showing an active subscription, the iFollow app didn’t so it has to be a communication error at their end.
Unless you want to suggest what I did wrong?!
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RegencyCheltenhamSpa
- Posts: 29856
- Joined: 21 Nov 2009, 03:27
I wasn’t commenting on individual cases, just in general. Maybe last night it just happened that the connection at their end was fine for nearly everyone but played up for a few individuals, yourself included.ctfc-fan wrote:RCS, give it a rest. I work in IT so I’m perfectly capable of knowing if it’s me or not. Not that I have to explain it to you but I tried different devices and all sorts of fault finding but it was the same across all.RegencyCheltenhamSpa wrote:Yes FGR commentary was because R Glos lost connect to WR. They explained they were say in a different place from usual due to radio connectivity issues.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
Despite CTFC website showing an active subscription, the iFollow app didn’t so it has to be a communication error at their end.
Unless you want to suggest what I did wrong?!
Yes you were. You insinuated it was user error as per the below post of yours.RegencyCheltenhamSpa wrote: I wasn’t commenting on individual cases, just in general. Maybe last night it just happened that the connection at their end was fine for nearly everyone but played up for a few individuals, yourself included.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
You have much to learn young Skywalker. If Obi-Wan Kenobi says you are causing inter server issues, by hitting the subscribe key. Then just accept that you are in the wrong lol.ctfc-fan wrote:Yes you were. You insinuated it was user error as per the below post of yours.RegencyCheltenhamSpa wrote: I wasn’t commenting on individual cases, just in general. Maybe last night it just happened that the connection at their end was fine for nearly everyone but played up for a few individuals, yourself included.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
Like yourself, I followed all the usual gateway remedies. Cleared cache, deleted cookies, closed and open browser, tried different browsers. Even resorted to the old turn it off and on again. Sometimes got as far as the 'subscribe' button, before it crashed. Maybe it is my mouse!!! Never thought of that! Must be the way I am clicking it,as Obi is so certain on User error. I must have changed my clicking style for the second half. If only I could remember what I did differently.
Lol.Ihearye wrote:You have much to learn young Skywalker. If Obi-Wan Kenobi says you are causing inter server issues, by hitting the subscribe key. Then just accept that you are in the wrong lol.ctfc-fan wrote:Yes you were. You insinuated it was user error as per the below post of yours.RegencyCheltenhamSpa wrote: I wasn’t commenting on individual cases, just in general. Maybe last night it just happened that the connection at their end was fine for nearly everyone but played up for a few individuals, yourself included.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
Like yourself, I followed all the usual gateway remedies. Cleared cache, deleted cookies, closed and open browser, tried different browsers. Even resorted to the old turn it off and on again. Sometimes got as far as the 'subscribe' button, before it crashed. Maybe it is my mouse!!! Never thought of that! Must be the way I am clicking it,as Obi is so certain on User error. I must have changed my clicking style for the second half. If only I could remember what I did differently.
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RegencyCheltenhamSpa
- Posts: 29856
- Joined: 21 Nov 2009, 03:27
A general statement about the minority experiencing issues when everyone else had no problem. I didn’t reference an individual case, problem or solution.ctfc-fan wrote:Yes you were. You insinuated it was user error as per the below post of yours.RegencyCheltenhamSpa wrote: I wasn’t commenting on individual cases, just in general. Maybe last night it just happened that the connection at their end was fine for nearly everyone but played up for a few individuals, yourself included.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
As I said, who knows why your app didn’t sync with your online account when nearly everyone else’s did. A random issue at either their end or your end - if it is at their end just unlucky it was your connection which failed. My general statement was just the balance of probability - it the connection is fine for the majority the odds are it is something at the user end. Not in all cases, and likely not user error, just one of those random things where something doesn’t work for an undiagnosable reason. As I say, a general statement about balance of probability - might not apply in your case.
Our Iphones continuously lose connection to our broadband even if it shows WiFi connection. Happens multiple times a day. We have changed every setting possible on the phones and router. Tried different channels on both 2GHz and 5GHz, tried all sorts of things and it won’t fix. Laptops, iPads, Firestick, Chromecast (yes we unplugged to see if impacting on phones) all fine. Just a random problem with our phones connecting which can’t be solved and is nothing to do with the broadband provider.
Actually users of other teams couldn’t get on last night either so not just a Cheltenham Town issue.RegencyCheltenhamSpa wrote:A general statement about the minority experiencing issues when everyone else had no problem. I didn’t reference an individual case, problem or solution.ctfc-fan wrote:Yes you were. You insinuated it was user error as per the below post of yours.RegencyCheltenhamSpa wrote: I wasn’t commenting on individual cases, just in general. Maybe last night it just happened that the connection at their end was fine for nearly everyone but played up for a few individuals, yourself included.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
As I said, who knows why your app didn’t sync with your online account when nearly everyone else’s did. A random issue at either their end or your end - if it is at their end just unlucky it was your connection which failed. My general statement was just the balance of probability - it the connection is fine for the majority the odds are it is something at the user end. Not in all cases, and likely not user error, just one of those random things where something doesn’t work for an undiagnosable reason. As I say, a general statement about balance of probability - might not apply in your case.
Our Iphones continuously lose connection to our broadband even if it shows WiFi connection. Happens multiple times a day. We have changed every setting possible on the phones and router. Tried different channels on both 2GHz and 5GHz, tried all sorts of things and it won’t fix. Laptops, iPads, Firestick, Chromecast (yes we unplugged to see if impacting on phones) all fine. Just a random problem with our phones connecting which can’t be solved and is nothing to do with the broadband provider.
Are you using Virgin Media at home by any chance?
You may laugh, but my work laptop would randomly blue screen whenever it was docked on the port replicator I'd been using for a couple of years. Over the course of a month it went from never to once a week to every few hours to within minutes of being docked and restarted. Eventually, through trial and error, I tracked the problem down to a faulty USB keyboard as the BSoD didn't happen when that wasn't plugged in to the port replicator. Replaced that and job's a good 'un.Ihearye wrote:Maybe it is my mouse!!!
Being a Luddite i struggle with stuff and usually resolve things by pressing every button, however i have entered the code sent by Ctfc and had it rejected 3 times ? However ifollow have been quick to refund my £ 10.00 costs each time.RegencyCheltenhamSpa wrote:Yes FGR commentary was because R Glos lost connect to WR. They explained they were say in a different place from usual due to radio connectivity issues.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
I had issues with the code the first time I used it (the Morecambe game) but every game since I've taken Mal's advice and put the code in and hit apply before doing anything else. You can then check to see if the £10 has been deducted at the bottom.
Only then do I enter my card details and complete the purchase.
Only then do I enter my card details and complete the purchase.
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RegencyCheltenhamSpa
- Posts: 29856
- Joined: 21 Nov 2009, 03:27
Always enter and hit apply, and check it has been accepted and discount deducted, before entering payment details. The club’s step by step guide is clear about this.everyman wrote:Being a Luddite i struggle with stuff and usually resolve things by pressing every button, however i have entered the code sent by Ctfc and had it rejected 3 times ? However ifollow have been quick to refund my £ 10.00 costs each time.RegencyCheltenhamSpa wrote:Yes FGR commentary was because R Glos lost connect to WR. They explained they were say in a different place from usual due to radio connectivity issues.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
One thing to check...I noticed when I copied and pasted the code yesterday that it also carried over a space before the code and a couple of spaces after. Make sure to delete these before pressing apply.
(I assume you use the new code issued for each match).
Thank`s !Si Robin wrote:I had issues with the code the first time I used it (the Morecambe game) but every game since I've taken Mal's advice and put the code in and hit apply before doing anything else. You can then check to see if the £10 has been deducted at the bottom.
Only then do I enter my card details and complete the purchase.
Thank`s !RegencyCheltenhamSpa wrote:Always enter and hit apply, and check it has been accepted and discount deducted, before entering payment details. The club’s step by step guide is clear about this.everyman wrote:Being a Luddite i struggle with stuff and usually resolve things by pressing every button, however i have entered the code sent by Ctfc and had it rejected 3 times ? However ifollow have been quick to refund my £ 10.00 costs each time.RegencyCheltenhamSpa wrote:Yes FGR commentary was because R Glos lost connect to WR. They explained they were say in a different place from usual due to radio connectivity issues.
I do find it odd how iFollow is generally good and easy for the majority - suggests the issues are more at the user end than the supplier.
One thing to check...I noticed when I copied and pasted the code yesterday that it also carried over a space before the code and a couple of spaces after. Make sure to delete these before pressing apply.
(I assume you use the new code issued for each match).
I've always found that copying & pasting codes or card details, etc, doesn't always work, no matter what device, browser or website is being used, as they don't always register that anything has been entered or, as RCS says, you get the odd space where there shouldn't be one that stops it being accepted. Always better to just type it in if possible.